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We’re here to assist with all your pepper spray and self-defense needs. Get in touch for inquiries, support, or feedback.

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We offer comprehensive support to ensure your safety and satisfaction.

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Phone

(255) 352-6258

Email

[email protected]

Address

5678 Safety Ave, Suite 200, Johannesburg, South Africa 2000

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How can I contact Pepper Spray for support?

You can reach us via email at [email protected] or call us at +27 123 456 789. Our support team is available Monday to Friday, from 9 AM to 5 PM.

What information should I provide when contacting support?
To assist you efficiently, please include your order number, a detailed description of your issue, and any relevant photos or documentation.

How long does it take to get a response from support?
We aim to respond to all inquiries within 24 hours during business days. Please allow additional time during weekends and holidays.

Can I track my support request?
Yes, once you submit a support request, you will receive a confirmation email with a tracking number to monitor the status of your inquiry.

What should I do if I haven't received a response?
If you haven’t heard back within 48 hours, please check your spam folder or contact us again. Ensure your email settings allow messages from [email protected].

Do you offer support for international customers?
Yes, we provide support to our international customers. Please note that response times may vary due to time zone differences.

Is there a live chat option available?
Currently, we do not offer live chat support. However, you can reach us via email or phone for prompt assistance.

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Have questions or feedback about our products? We’re here to help! Reach out to us for any inquiries, and let us assist you in finding the perfect self-defense solution.

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